ÞJÓNUSTUSTJÓRI

atNorth hefur frá 2009 verið brautryðjandi í hönnun, byggingu og rekstri hátæknigagnavera á Íslandi, Svíþjóð, Finnlandi og Danmörku. Fyrirtækið rekur sjö gagnaver á Norðurlöndum, þar af þrjú á Íslandi. Framundan er svo opnun nýrra gagnavera í Helsinki í Finnlandi á fyrsta ársfjórðungi 2025 og í Ballerup í Danmörku á öðrum ársfjórðungi 2025, auk þess sem tíunda gagnaverið í Kouvola í Finnlandi verður tekið í notkun 2025 og ellefta gagnaverið í in Ølgod í Danmörku er í byggingu. atNorth hefur einnig tryggt sér land fyrir framtíðar ofurgagnaver í Sollefteå í Svíþjóð.

Með staðsetningu gagnavera atNorth á Norðurlöndunum hefur fyrirtækið á snjallan hátt nýtt umhverfisaðstæður svo sem loftslag og nýtingu hita sem myndast í gagnaverunum til að ná fram betri orkunýtingu en þekkist annars staðar við rekstur gagnavera, ásamt því að knýja gagnaverin með endurnýjanlegri orku. Hringrásarhagkerfið sem byggir á grunni endurnýjanlegrar orku og hagkvæmrar orkunýtingar er haft að leiðarljósi við hönnun gagnavera atNorth. Höfuðstöðvar atNorth eru í Reykjavík. Fyrirtækið var stofnað árið 2009 og keypt af Partners Group árið 2022. Frekari upplýsingar um atNorth er að finna á heimasíðu fyrirtækisins atnorth.com og eins má fylgja atNorth á Linkedin.

Umsóknarfrestur er til og með 17.02.2025

Sótt er um á www.mognum.is

Með umsókn þarf að fylgja með ítarleg ferilsskrá auk kynningarbréfs þar sem gerð er grein fyrir ástæðu umsóknar og rökstuðningur fyrir hæfni umsækjanda.

Nánari upplýsingar veitir Sigríður Ólafsdóttir, [email protected]

English below

Service Manager in Akureyri

atNorth is expanding in Akureyri, Iceland and looking for professionals to work in our pioneering data center. atNorth is the leading operator of data center infrastructure in the Nordics and the decarbonization partner of choice. We are now looking to assemble a team for this exciting expansion project.

atNorth is seeking a results-oriented Service Manager for our data center in Akureyri to ensure successful onboarding of new clients and maintain a high level of customer satisfaction. 

This is a permanent, full-time position suitable for all genders.

Key Responsibilities

You will provide the necessary assistance and services to clients using our data center in Akureyri, onboard new clients, and maintain direct communication with them. Your main tasks include:

• Onboarding new clients and providing customer service to existing clients
• Planning and executing tests and deliveries
• Coordinating operations and delivery
• Documentation of solutions and equipment
• Confirming setups and deliveries
• Various other tasks in collaboration with management and colleagues

Education and Skill Requirements

To be considered you must have experience in providing customer support, an interest in project management, and a strong service orientation.

• Knowledge of service management
• Experience in team building and leadership
• Experience handling complex projects and delivering excellent customer service
• Experience in project management and working in data centers is beneficial
• Diligence, punctuality and drive
• Organizational skills and disciplined work habits
• Strong service orientation, positive outlook and strong communication skills
• Excellent proficiency in English
• The ability to work independently and demonstrate initiative
• Clean criminal record

What We Offer in atNorth

• A dynamic, inclusive, and global work environment
• Its fun with regular team-building events, celebrations, and casual gatherings
• Health-conscious work culture
• Sports grant to support physical and mental well-being
• Catering service delivered to the workplace
• Telecommunications package including phone allowance
• Opportunities for travel to visit our data centers across the Nordics
• Opportunities for professional growth/show ownership and development
• The chance to be part of our sustainable journey, more compute for a better world

atNorth is a leading Nordic data center services company that offers sustainable, cost-effective, scalable colocation and high-performance computing services trusted by industry-leading organizations. The business acquired leading High Performance Computing (HPC) provider, Gompute, in 2023 enabling a compelling full stack offering tailored to AI and other critical high performance workloads.

With sustainability at its core, atNorth's data centers run on renewable energy resources and support circular economy principles. All atNorth sites leverage innovative design, power efficiency, and intelligent operations to provide long-term infrastructure and flexible colocation deployments. The tailor-made solutions enable businesses to calculate, simulate, train and visualize data workloads in an efficient, cost-optimized way.

atNorth is headquartered in Reykjavik, Iceland and operates seven data centers in strategic locations across the Nordics, with additional sites to open in Helsinki, Finland in Q1 2025 and Ballerup, Denmark in Q2 2025, as well as its tenth under construction in Kouvola, Finland and its eleventh site in Ølgod, Denmark. The business has also secured land for a future mega site in the Sollefteå Municipality in Sweden.

Further information about atNorth can be found on the company's website atnorth.com, and you can also follow atNorth on LinkedIn.

The application deadline is 17.02.2025. 

Apply at www.mognum.is.

Applications must include a detailed resume and a cover letter outlining the applicant’s qualifications and motivation for applying.

For more information, contact Sigríður Ólafsdóttir at [email protected].