Customer Support
Customer Support - 24 month FT
Our Team:
Nasdaq in Iceland operates the Central Securities Depository (CSD) for the Icelandic securities market, Nasdaq CSD in Iceland, and Nasdaq Iceland, the Icelandic Stock Exchange.
Our stock exchange team is responsible for cash equity and fixed income member sales and relations, listing effort in both equities and bonds, and issuer relations. In addition, we prepare statistics, carry out bond index calculations, and are involved in local and international projects within Nasdaq. Nasdaq CSD provides CSD services, including initial recording of securities, safekeeping, and settlement of securities transactions. Main customers are financial firms (participants) and issuers of securities. We also lead or are involved in new revenue generating projects and strategic work within Nasdaq.
Your Responsibilities:
As a Customer Support, you will be an integrated part of Nasdaq’s team in Iceland, supporting both Nasdaq Iceland and Nasdaq CSD. You will collaborate with employees in all areas of the business and provide support to the team, mainly in the following areas:
- Market related research
- Statistics
- Billing verification
- Daily services and communication with customers
- Project support
You will bring:
- Bachelor’s degree in Business or related fields
- Good English and Icelandic language skills
It would be great if you have:
- Excellent communication skills
- Excellent computer skills along with good command of Excel and PowerPoint
We offer:
- Opportunity to join a leading international company
- Work in a highly dynamic environment
- Growth environment, ability to learn from great leaders
- Unlimited access to e-learning platforms
- Family friendly work environment
- A workplace committed to equality and diversity
Does this sound like you?
If you are interested in joining the team, please submit your CV. Please note this is a full time 24 month fixed term contract. We look forward to speaking soon.
Need Assistance?
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected].
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
