Rapyd Europe hf.

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless. We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

Vinnustaðurinn

NOC Specialist

Rapyds NOC team is searching for a new team member to join their team in Iceland. The NOC team operates on 24/7 shifts. As an NOC Specialist, you will be responsible for all support and technical-related queries for Rapyd products, troubleshooting to resolve or replacing in instances where these cannot be resolved, and monitoring systems. Please note, this is a temporary position.

Helstu verkefni og ábyrgð

Managing NOC daily tasks
Troubleshooting to resolve or replace in instances where these cannot be resolved
Become the first escalation process for any technical issues
Working closely with internal partners to ensure system stability
Develop Monitor tools for the production environment
Working closely with R&D, DevOps, and Products team for problem-solving and escalations

Menntunar- og hæfniskröfur

Experience in T1 technical support teams and/or NOC teams
Experience with SaaS products
Knowledge of API, bug reporting tools AWS dashboard experience in the payments industry is an advantage
Knowledge in the following tools: SQL, Postman, AWS dashboards, Jira, and Confluence is an advantage.
Strong debuggability skills with multiple tools
Great technical writing and verbal communication skills
Excellent communication skills in English and Icelandic

We encourage all genders and nationalities to apply.

Auglýsing stofnuð18. júní 2024

UmsóknarfresturEnginn

Tungumálahæfni