Sales Operations Manager

We are Lucinity. A group of fun loving and passionate people on a mission to help banks and other fintechs fight money laundering. We believe in the power of AI to build a better world.

For us to achieve our ambitious goals, we need your help to optimise our sales processes and performance.

If you are an analytical, proactive individual who enjoys a dynamic work environment full of opportunities for growth, we would love to hear from you.

As a Sales Operations Manager, your responsibilities are:

• Sales Process Management & Improvement: Develop, implement, and refine sales processes to enhance efficiency and effectiveness. Identify and address inefficiencies to streamline operations.

• Data Analysis & Reporting: Collect, analyse, and interpret sales data to identify trends and opportunities. Provide regular reports and actionable insights to the sales team and senior management.

• Sales Tools & CRM Management: Oversee the selection, implementation, and maintenance of sales tools and CRM systems. Ensure effective utilisation by the sales team.

• Performance Metrics & Support: Establish and track key performance indicators (KPIs) for the sales team. Monitor performance, provide guidance, and deliver training programs to enhance skills and knowledge.

You will shine in this role if:

• You enjoy working with data and have strong analytical skills. Interpreting complex data and translating it into actionable strategies comes naturally to you.

• You are organised and detail oriented. Managing multiple projects and priorities simultaneously feels second nature.

• You are a problem-solver. No challenge is too big or too small; you always find effective solutions.

• You are a great communicator and a team player. Building strong relationships and facilitating clear, effective communication is your forte.

• You have a leadership mindset. Motivating a team, along with training and coaching sales professionals, excites you.

What's in it for you?

At Lucinity we are intentionally building a culture we love. A culture built on trust, high performance, and continuous learning.

• Feel at home around passionate, kind, talented and driven people? Then you'll fit right in!

• Love learning new things? Fantastic, learning and growth are woven into everything we do.
• Like having fun? Great, we do too! We Make Money Good and we have fun doing it. Our very own Fun Squad makes sure there's always plenty of varied activities planned both locally and online.

Why should you join us in Making Money Good?

Working at Lucinity means you are contributing to a better world. We empower humans whose responsibility is to identify and investigate potential money laundering transactions by providing the tools that take care of the heavy lifting for them, so they can let their talent run free. Our products help people make more informed decisions that will ultimately allow them to detect and prevent financial crime.

We want to make sure everyone at Lucinity feels like they belong. What will support that mission is if our teams reflect the diversity of the world around us. And that starts with you! We embrace people from all backgrounds, and we celebrate diversity of thought.