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Travel Connect

Travel Connect, the House of Travel Brands, brings together seven European travel brands through shared expertise and centralized support. Together, we drive growth, innovation, and operational excellence across our group. Our brands, Iceland Travel, Nordic Visitor, Terra Nova, Iceland Tours, Iceland Unlimited, Nine Worlds, and Senlinmao, operate from offices in Iceland, Sweden, Scotland, Germany, and Italy. Each brand has its own identity and specialty, from luxury travel and group incentives to tailored touring experiences, serving different corners of the travel market with real depth and care. What connects us all is a belief that travel is fundamentally human. We are building a workplace where people feel they belong, where collaboration and creativity are part of everyday life, and where the work we do has genuine purpose. Here, everyone is seen, valued, and part of something bigger.

Vinnustaðurinn

IT & Office Support

Interested in working in IT? Do you have experience providing technical and office support? Here is an exciting opportunity for you! Come join the dynamic Employee Experience team of Travel Connect in our Reykjavík offices.

What we’re looking for?

We are seeking an ambitious, knowledgeable and enthusiastic candidate to join us as IT & Office Support.

In this role, you’ll provide technical and facility support around the organisation. This is to ensure a problem-free and safe work environment for all employees.

You’ll maintain the organisation’s computer systems and associated technology to ensure optimal performance. You’ll also oversee the upkeep of office equipment and ensure the office environment meets health and safety standards.

Menntunar- og hæfniskröfur

Excellent customer service and communication skills

Strong problem-solving and analytical skills

Pro-active and team player attitude

Previous work experience in IT support is a great advantage

Knowledge and work experience of Microsoft Office 365

Ability to prioritize tasks and workload

Enjoy hands-on work and have a can-do attitude

Possess a driver’s licence

Helstu verkefni og ábyrgð

Provide technical assistance with computer hardware and software

Solve queries for employees via email, phone, Teams or in person

Perform hardware and software installations, configurations and updates as needed

Resolve issues in a timely manner using available resources within the company

Ensure that IT and work facilities are safe and high performing

Set up or assist employees in setting up their work facilities

Maintain IT and workplace security

Oversee office maintenance and upkeep of equipment

This is a full-time position, primarily during normal office hours from Monday to Friday. Due to the nature of the work, you may expect to be on-call, and it may be necessary to work outside normal working hours to answer urgent issues. You will mainly be based in our office in Skógarhlíð 12 in Reykjavík, while also supporting other site locations within the company.

About the company

Travel Connect is a house of travel brands with divisions supporting 7 leading travel companies for Northern Europe, located in Iceland, Sweden and Scotland. Supporting teams are Employee Experience, Finance, Marketing and Digital Development. At Travel Connect we are a diverse group of about 300 people with extensive knowledge and experience within tourism.

What can you expect from working here?

You’ll be part of a culture that inspires employees to pursue and achieve great results. Our workplace atmosphere motivates people to continuously improve themselves and the lives of others around them. Your voice matters here and will be amplified by those around you. This way we foster personal and professional growth and encourage respect, trust and empathy in every aspect of our work.

At Travel Connect, we prioritise and care about the well-being of our employees. Come on board and enjoy a wealth of benefits that put an emphasis on work-life balance and reward your (and our) successes. We offer you a shorter work week, with paid lunch breaks, and a flexible policy around working hours. And we’re sure you’ll enjoy the homemade-style lunches made by our well-appreciated cook.

You’ll soon see why our employees say that the biggest perk is working here and being part of this positive, forward-thinking environment.

How to apply

Apply through Alfred.is by 27 November 2022. We hope to see the right candidate start working with us as soon as possible.

All applicants will be considered equally and fairly, regardless of gender, identity or background. Everyone eligible is encouraged to apply.

For more information, please contact:

Milla, CPO, Chief People Officer at [email protected] or by phone +354 578-2082.

Auglýsing birt11. nóvember 2022

Umsóknarfrestur27. nóvember 2022

Tungumálahæfni

Engar sérstakar tungumálakröfur

Staðsetning

Skógarhlíð 12, 105 Reykjavík