As NOC Specialist you will be responsible for support and technical related queries to Rapyd products, troubleshooting to resolve or replacing in instances where these cannot be resolved. - Additional responsibilities include, Terminal account amendments, cost-saving projects, administration of terminal estate for larger clients

Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

501-1000

Rapyd Europe hf.

<ul>
<li>&nbsp;Leading NOC daily tasks&nbsp;</li>
<li>Troubleshooting to resolve or replace in instances where these cannot be resolved</li>
<li>Become the first escalation process for any technical issues</li>
<li>Working closely with clients and internal partners to ensure system stability</li>
<li>Develop Monitor tools for the production environment</li>
<li>Working closely with R&amp;D, DevOps, and Products team for problem-solving and escalations</li>
</ul>

Helstu verkefni og ábyrgð

<ul>
<li>At least 3 years of experience managing client support teams as T1 and T2</li>
<li>At least 3 years of experience with SaaS products</li>
<li>Knowledge of API, bug reporting tools AWS dashboards is a requirement</li>
<li>Management, Learning &amp; Development, Business Continuity processes, Conflict management</li>
<li>An experience in the payments industry is an advantage</li>
<li>Knowledge of the following tools: SQL, Postman, AWS dashboards, Jira, and confluence- Big Advantage.</li>
<li>Great technical writing and verbal communication skills</li>
<li>Experience in a fast-growing small organization</li>
<li>Strong debuggability skills with multiple tools</li>
<li>Fluent in English and Icelandic</li>
<li>Spanish is an advantage</li>
</ul>

Menntunar- og hæfniskröfur


As NOC Specialist you will be responsible for support and technical related queries to Rapyd products, troubleshooting to resolve or replacing in instances where these cannot be resolved. - Additional responsibilities include, Terminal account amendments, cost-saving projects, administration of terminal estate for larger clients

Ended

NOC Specialist

Rapyd &oacute;skar eftir a&eth; r&aacute;&eth;a til s&iacute;n s&eacute;rfr&aelig;&eth;ing &iacute; launavinnslu. Vi&eth;komandi mun hafa umsj&oacute;n me&eth; launavinnslu Rapyd &aacute; &Iacute;slandi og taka &thorn;&aacute;tt &iacute; al&thorn;j&oacute;&eth;legu starfi mannau&eth;steymis.
Hj&aacute; Rapyd &aacute; &Iacute;slandi eru r&uacute;mlega 200 starfsmenn en &aacute; al&thorn;j&oacute;&eth;av&iacute;su telur starfsf&oacute;lk Rapyd yfir 800 manns.


Rapyd óskar eftir að ráða til sín sérfræðing í launavinnslu. Viðkomandi mun hafa umsjón með launavinnslu Rapyd á Íslandi og taka þátt í alþjóðlegu starfi mannauðsteymis.

Hjá Rapyd á Íslandi eru rúmlega 200 starfsmenn en á alþjóðavísu telur starfsfólk Rapyd yfir 800 manns.
Umsókninni þarf að fylgja starfsferilskrá á ensku. Allir einstaklingar, óháð kyni, kynþætti, fötlun, kynhneigð, viðhorfum eða aldri, eru hvattir til að sækja um og starfa hjá Rapyd.

Auglýsing verður í birtingu þar til réttur einstaklingur hefur verið ráðinn til starfa.

Rapyd er alþjóðlegt fjártæknifyrirtæki sem hóf starfsemi á Íslandi árið 2020. Rapyd styður við söluaðila, hugbúnaðarfyrirtæki, og greiðsluþjónustuaðila um allan heim í því að þróa og virkja framúrskarandi fjártækni- og greiðslulausnir.

Active

Sérfræðingur í launavinnslu

Rapyds NOC team is searching for a new team member to join their team in Iceland. The NOC team operates on 24/7 shifts. As an NOC Specialist, you will be responsible for all support and technical-related queries for Rapyd products, troubleshooting to resolve or replacing in instances where these cannot be resolved, and monitoring systems. Please note, this is a temporary position.


Rapyds NOC team is searching for a new team member to join their team in Iceland. The NOC team operates on 24/7 shifts. As an NOC Specialist, you will be responsible for all support and technical-related queries for Rapyd products, troubleshooting to resolve or replacing in instances where these cannot be resolved, and monitoring systems. Please note, this is a temporary position.
We encourage all genders and nationalities to apply.