Car rental - Service agent

THE ROLE

We’re looking for enthusiastic and service-oriented individuals to join our team in Keflavík. As a Rental Service Agent, you’ll be the face of Drive2, welcoming customers from around the world, making sure every guest has a hassle-free experience from check-in to check-out. You will report directly to the Branch Manager and play a key role in daily operations in small family running car rental in Keflavík.

KEY RESPONSIBILITIES

• Assist customers with their reservations, check-ins, and check-outs

• Provide clear information about vehicle usage, terms, and driving in Iceland

• Process payments and rental agreements using our booking system

• Handle customer inquiries, solve minor issues, and support team operations

• Ensure the branch and fleet remain organized, safe, and welcoming

WHAT WE’RE LOOKING FOR

• Friendly and professional attitude with a strong sense of responsibility

• Previous experience in car rental, tourism, hospitality, or retail is a plus

• Fluent in English (additional languages are a bonus)

• Valid driver’s license and comfortable driving various vehicle types

• Legal right to work in Iceland

• Available to work on weekends and holidays when needed

• Well-organized and a problem-solver with a hands-on approach

Join the Drive2 journey – where great service meets great roads.
To apply, please send your CV and a short cover letter to [email protected]