LS Retail

LS Retail is a leading developer of software solutions and services, serving the retail, hospitality and forecourt industries on the Microsoft Dynamics platform. With more than two decades of experience, LS Retail has been developing software solutions to make the shopping and dining experience a pleasure worldwide. With our software and services, we make hundreds of millions of transactions possible every day. Our solutions help businesses around the world increase revenue, build loyalty, reach new customers and lower their cost of operation.

Vinnustaðurinn

Academy Coordinator

LS Retail has an exciting opportunity of Academy Coordinator with the LS Retail Academy team. LS Academy are responsible for training material for LS Retail partners, customers and employees. Our courses and certifications allow our partners and customers to gain expertise in LS Retail products. This position focuses on creating e-Learning courses and collaborating with the eLearning Manager to elevate our product training. It’s a great chance for someone looking to enhance their skills in e-Learning development and curriculum design.

Helstu verkefni og ábyrgð

Assist the e-Learning Manager with course design, including developing structure and content
Collaborate with product owners and subject matter experts to create informative and dynamic content
Implement interactive tools to enhance course engagement and accessibility
Create infographics, animations, and edit videos
Update and revise training content regularly
Support testing, subtitles, and proofreading efforts
Serve as the point of contact for general inquiries regarding the Academy
Assist customers with questions and issues related to courses
Create training orders and support live sessions
Maintain an organized and up-to-date Learning Management System (LMS)
Maintain staff accounts in the LMS and serve as a contact for related questions or issues
Coordinate staff training within the LMS, including partnering with HR to create an onboarding structure for new hires and managing course assignments in the system.
Assist with reports on staff progress
Educate staff and managers on using the learning system and communicate updates regarding new courses or features
Perform other Academy operational tasks as needed

Menntunar- og hæfniskröfur

Bachelor's degree in a relevant field or equivalent work experience
Two or more years of relevant experience in training, course development, or supporting an L&D team preferred
Experience in creating training materials using various tools and platforms
Familiarity with Learning Management Systems (LMS) and e-Learning course development tools (preferably Docebo and Articulate 360)
Experience with Adobe Creative Cloud Suite is a plus
Strong grasp of educational design principles, and enthusiastic about staying current with industry trends.
Strong communication and presentation skills
High proficiency in prioritizing tasks and managing projects.
Ability to adapt content for diverse audiences is important an experience in translating technical concepts into accessible training material is a plus