The Reykjavik EDITION

The World’s Hottest Hotel Brand” -Forbes WE ARE HIRING FOR THE SUMMER 2024- join our team and create a magical experience. EDITION is a new, unique, original experience created through a partnership between world renowned boutique hotelier Ian Schrager and global hospitality leader, Marriott International. Dare to follow your passions. Apply now or contact us at careers.rek@editionhotels.com to learn more about The Reykjavik EDITION. The Reykjavik EDITION The Reykjavik EDITION brings the first 5-star modern luxury experience to one of the world’s greenest, cleanest and safest capitals. Located in the heart of Reykjavik by Old Harbor port, the hotel is few steps away from Harpa Conference center and Laugavegur Street. The Reykjavik EDITION features 253 guest rooms including 25 suites with iconic views of mountains and the ocean. The hotel’s design includes 2 restaurants; a specialty restaurant with an outdoor terrace between the port and Harpa and a rooftop venue overlooking Reykjavik. The Reykjavik EDITION features a signature cocktail bar and a night club, custom designed spa with 3 treatment rooms, state-of-the-art-gym and 552 sqm of event space with a ballroom, board room and 3 meeting studios. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar! But to create this magical experience, we need you. We invite you to join us today.

Vinnustaðurinn

We are hiring - Front Desk, Bellman and Guest Experience

Welcome to the first truly global luxury lifestyle hotel brand.

EDITION is hiring warm, outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them, and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

The Reykjavik EDITION is looking for its next Front Desk Agent, Bellman and Guest Experience Agent

We are looking for ambitious full- and part-time staff. Good English is essential, further language skills are an advantage. The minimum age of the applicant is 20 years.

If this sounds like the perfect place for you, we would like to encourage you to apply today!

For Front Desk Agent main tasks will be:

At EDITION, our Front Desk Team is one of the first points of contact for our guests, and in doing so, the Receptionist shall provide exception service at all times – it’s the only way to create truly lasting memories.
The reception team is responsible for: guest check-ins, which includes confirming reservations, assigning rooms, and issuing and activating room keys. Processes all payment types such as room charges, cash, checks, debit, or credit.
Processes all check-outs including resolving any late and disputed charges.

For Bellman main tasks will be:

Valet Parking and retrieval of cars for guests staying/visiting the hotel on request.
Assist with luggage storage and retrieval.
Transport guest luggage to and from guest rooms and/or designated bell area.
Assist Concierge, Front Office, and Housekeeping staff with guest requests and services

For Guest Experience Agent main tasks will be:

Responsible for ensuring our guest receive a unique creative experience throughout their stay.
Responsible to organize, confirm, process, and conduct all guest experience activities including; handling all incoming guest phone calls, requests and changes. Process all guest requests and relay message
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest

Educational and skill requirements