Nox Medical
Nox Medical
Nox Medical

Technical Support Specialist

We're seeking a dedicated Technical Support Specialist to join our Customer Service team. In this role, you'll provide world-class support to our international network of distributors and be instrumental in maintaining our reputation for excellence in customer service.

We take great pride in our customer service, and the successful candidate will possess a proactive and positive demeanor that aligns with our organization's unwavering commitment to superior customer service.

Helstu verkefni og ábyrgð
  • Deliver expert technical support and troubleshooting for Nox Medical's products
  • Efficiently triage and coordinate resolutions for complex technical issues
  • Provide professional, timely, and solution-oriented responses to customer inquiries
  • Address software and hardware concerns and resolve customer complaints 
  • Contribute to continuous improvement of our support processes and knowledge base
    Menntunar- og hæfniskröfur
    • Degree in Computer Science or a related technical field
    • Strong service mindset with a proactive problem-solving approach
    • Solid understanding of system configuration and software setups
    • Proficiency in computer processes and troubleshooting workflows
    • Excellent written and verbal communication skills in English
    • Ability to work independently as well as in a team environment
    • Experience in technical writing is an advantage

    Applications for this position, including your CV and cover letter, should be submitted in English.

    We are always interested in talented individuals who share our passion for improving people’s lives. Nox Medical embraces diversity. As an equal opportunities employer, we believe the foundation of our dynamic and pioneering spirit starts with a fair and inclusive culture. Our company culture focuses on bringing unique ideas and people together to spark innovation and teamwork.

    Auglýsing birt15. apríl 2025
    Umsóknarfrestur28. apríl 2025
    Tungumálahæfni
    EnskaEnska
    Nauðsyn
    Mjög góð
    Staðsetning
    Katrínartún 2, 105 Reykjavík
    Starfstegund
    Starfsgreinar
    Starfsmerkingar