Senior Product Operations Specialist

CCP is looking for a Senior Product Operations Specialist to join our core technology group.

You will work closely with the Development Director of Platform, interfacing with the engine, runtime, and tools teams. You will play a critical role in unifying documentation on our CARBON Engine and tooling, helping to document & build processes as well as rolling out operational improvements.

Initially you will focus on a proposal for how we can consistently deliver outcomes to our open-source community through healthy feedback loops and optimal workflows. Building and executing a workflow for how we internally handle pull-requests from the community.

Your tasks:

• Research, propose, execute, and manage improvements to how we interface and collaborate with our open-source community.
• Own the release management process of CARBON both internally and externally.
• Work with the Platform teams to gather & create clear and concise documentation to share publicly with each engine release.
• Act as a liaison between the development teams and the open-source community. Facilitating communication and feedback loops, ensuring community inputs are considered in product development.
• Host and prepare studio level meetings such as Show and Tells, and Playtests. Bring the hype!
• Work alongside Platform Leadership for planning, meeting minutes, and follow ups.
• Configure, investigate, and provide solutions in our project management tooling such as Jira and Confluence.

Your profile:

• Degree in Product Management, Computer Science, Engineering or Analytics or equivalent experience
• A passion for product management, processes, and organizational improvement.
• Able to deliver on direction and drive change through partnership and influence.
• Familiar with project management tools such as Jira, Confluence, etc.
• Good verbal and written communication skills in English

What we can offer you:

• The inspiring challenge of working on the award winning MMO EVE Online in cooperation with amazingly talented and ambitious co-workers
• A multicultural work environment that encourages growth, creativity, and innovation
• Double workstation setup and flexible work environment
• An active fun division that hosts regular events
• An excellent canteen that offers a weekly breakfast and lunch menu as well as drinks and snacks
• Discretionary quarterly and annual performance sharing plan
• Annual sports grant
• A mobile device and a mobile usage package
• Home Internet
• A conditional monthly transportation grant
• Work environment that focuses on employee well-being
• On-site doctor, free of charge as well as other on-site services at a discounted price
• Relocation Package