Rapyd Europe hf.
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.
NOC Specialist
Rapyds NOC team is searching for a new team member to join their team in Iceland. The NOC team operates on 24/7 shifts. As an NOC Specialist, you will be responsible for all support and technical-related queries for Rapyd products, troubleshooting to resolve or replacing in instances where these cannot be resolved, and monitoring systems. Please note, this is a temporary position.
Helstu verkefni og ábyrgð
- Managing NOC daily tasks
- Troubleshooting to resolve or replace in instances where these cannot be resolved
- Become the first escalation process for any technical issues
- Working closely with internal partners to ensure system stability
- Develop Monitor tools for the production environment
- Working closely with R&D, DevOps, and Products team for problem-solving and escalations
Menntunar- og hæfniskröfur
- Experience in T1 technical support teams and/or NOC teams
- Experience with SaaS products
- Knowledge of API, bug reporting tools AWS dashboard experience in the payments industry is an advantage
- Knowledge in the following tools: SQL, Postman, AWS dashboards, Jira, and Confluence is an advantage.
- Strong debuggability skills with multiple tools
- Great technical writing and verbal communication skills
- Excellent communication skills in English and Icelandic
Auglýsing birt6. september 2024
Umsóknarfrestur23. september 2024
Tungumálahæfni
ÍslenskaFramúrskarandi
EnskaMjög góð
Staðsetning
Dalshraun 3, 220 Hafnarfjörður
Starfstegund
Hæfni
Almenn tæknikunnátta
Starfsgreinar
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