Laus störf Hæfnileit Vinnustaðir Námskeið

COWI

COWI er alþjóðlegt ráðgjafarfyrirtæki með höfuðstöðvar í Danmörku og yfir 7.500 starfsmenn sem vinna að um 10.000 verkefnum að staðaldri víða um heim. Í samvinnu við viðskiptavini vinnum við að því að móta þjónustu og lausnir á sviði sjálfbærni sem bæta lífsgæði fólks og komandi kynslóða. Þjónustusviðið okkar nær yfir verkfræði, arkitektúr, orku og umhverfismál. Við trúum því að velsæld stuðli að betri frammistöðu og að betri frammistaða ýti undir vellíðan. Ef þú hefur áhuga á að ganga til liðs við okkur munt þú starfa með fólki sem er ávallt reiðubúið að rétta fram hjálparhönd. Okkar helsta hvatning er að skapa vinnustað framtíðarinnar; umhverfi þar sem fólk fær að vaxa og dafna. Og þótt að verkefnin okkar séu stór og jafnvel alvarleg þá tökum við okkur sjálf mátulega hátíðlega. Ef þú gengur til liðs við okkur verður þú hluti af alþjóðlegu samfélagi sérfræðinga þar sem gagnkvæm miðlun á þekkingu fer fram. Þú færð einnig tækifæri til þess að vinna þvert á landamæri og breyta áskorunum í sjálfbærar lausnir. Auk þess er starfsþróun mikilvægur þáttur sem við sinnum vel fyrir hvern og einn starfsmann. Allt þetta stuðlar að því að þú fáir að þróast og þroska nýja hæfni og við fáum verðmætan starfskraft með haldbæra þekkingu. Þannig erum við öll í fararbroddi grænna umskipta.

Vinnustaðurinn

Local IT Support in Kópavogur

Are you a sharp and service minded IT problem solver with broad technical skills? If so, then you might be our new IT supporter who will act as a superhero for our colleagues at the head office in Kópavogur.

In Group IT, you will be part of COWI's IT onsite support team. Group IT delivers global IT solutions that create the basis for innovation and productivity in COWI's business. We count around 145 IT specialists in 11 countries, primarily in Scandinavia and Lithuania.

Helstu verkefni og ábyrgð

We are looking for an IT supporter for our onsite support team in Kópavogur, which currently consists of four people. You will report to the department's Head of Discipline, but your daily focal point will be to support around 260 colleagues in Iceland.

FLAIR FOR TECHNICAL SUPPORT AND PROBLEM SOLVING

You have a relevant IT background. Certification in ITIL and a few years of experience are an advantage.

 Your primary tasks will be:

Registration of all inquiries in English in our ServiceDesk system (ServiceNow)

Help with installing, setting up and deploying PCs for users in Iceland

Problem solving, equipment testing and configuration

Purchasing, provisioning and error handling of computers, tablets and mobile phones

Preparation and maintenance of user manuals and videos

Technical support for COWI applications and HW equipment

Support for conference and meeting rooms, printers and other on-site technical equipment.

Menntunar- og hæfniskröfur

SERVICE-MINDED, CARING AND CURIOUS

You see opportunities in challenges, and you find it natural to keep up to date with developments in the world of technology.

To succeed in this position, we believe that you should be a service-minded, flexible person who is excellent at building relationships, attentive to details, and always open to new challenges.

In addition, you can recognize yourself in the following:

You thrive on helping colleagues and providing outstanding service

You like to work independently, but enjoy sparring with your professionally competent colleagues

You have a natural interest in IT and like to turn a problem into an opportunity

You are able to consider every task – big or small – with the same importance

You have good communication skills in both Icelandic and English, written and spoken

You are positive, flexible, stable and outgoing.

Fríðindi í starfi

WE ALSO OFFER

An exciting job where we emphasize personal commitment, responsibility, and independence in everything we do. You will have ample opportunity to influence your own work situation, just as targeted continuing education and development opportunities also come with the job.

Flexible working hours and Hybrid working conditions

Canteen with breakfast, lunch and afternoon snacks

Commuting and Physical Activity Stipends

Employee association with diverse groups for extracurricular activities and events
Stipend in the form of exta payments during maternity / paternity leave
Yearly health screening

The application deadline is January 20th and further information is provided by Gísli Vilberg Hjaltason ([email protected]), Head of Discipline. We request that your application be in English.

Auglýsing birt6. janúar 2026

Umsóknarfrestur20. janúar 2026

Tungumálahæfni