Improvement Specialist w. emphasis on AI (icel. umbótasérfræðingur)

Travel Connect is looking for a talented Improvement Specialist to join our team. If you’re resourceful, have a mind for problem-solving, are highly interested in AI and want to make a difference in a thriving company, then please get in touch!

In this role, you will work cross-functionally supporting all our teams with improvement projects with emphasis on AI.

You will be part of a success-driven and growing environment, reporting to the Chief Improvement Officer. This role is based in our Reykjavík offices, but you will also work in close cooperation with all our brands and sites.

Main responsibilities:

• Lead cross-functional improvement projects with emphasis on AI
• Support teams with AI solutions and AI tool adoption
• Share knowledge on best practice between teams
• Manage champion support for AI solutions
• Plan and hold training as well as workshops for AI solutions
• Supporting teams working with improvements
• Following up on improvement opportunities

Required skills & qualifications:

• Continuous improvement experience
• Technical background with ability to understand how AI tools work and troubleshoot issues
• Ability to quickly understand and learn how to use software solutions
• Success leading cross functional projects
• Workshop and training experience
• Education in a related field is desirable
• Collaborative team spirit and leadership skills 
• Ability to work independently as well as in close cooperation with others 
• Excellent command of the English language, both written and spoken 

About the company

Travel Connect is a house of travel brands with 7 leading travel companies in Northern Europe. Our brands and offices are located in Iceland, Sweden, Scotland, and Germany.

Our support teams are Improvements, People & Culture, Digital, Operations, Finance, Procurement & Marketing office. Improvements is a supporting division that emphasizes the strong culture of continuous improvement within the company.

What does that mean for you?  

At Travel Connect, you'll join a collaborative culture that inspires great results and continuous improvement. We amplify your voice and foster personal and professional growth with respect, trust, and empathy.

We prioritize employee well-being with a shorter work week, free homemade-style lunches, flexible working hours, and paid lunch breaks. Enjoy access to our relaxation room with a massage chair and attend events by our health and social committees.

Our employees often say the biggest perk is our positive, forward-thinking environment. Come on board and experience the wealth of benefits that make working here so rewarding.

How to apply

Apply by 8th of December 2025 on Alfred.is.

All applicants will be considered equally and fairly, regardless of gender, identity, or background. Everyone eligible is encouraged to apply.   

For more information about the role, please contact:

Ylfa Thordarson, Chief Improvement Officer, [email protected]

Kristjana Milla Snorradóttir, Chief People & Culture Officer, [email protected]