Growth Operations Manager
Are you a tech-savvy, data-driven professional who thrives on optimising systems and processes? Do you have the ambition and creativity to play a central role in driving commercial success and customer experience in a fast-paced SaaS environment? Abler is looking for a Growth Operations Manager to help shape the future of our operations and global expansion.This is an exciting opportunity to work closely with our leadership team, marketing, sales, and product teams to build the infrastructure and strategies that will drive our next phase of growth. This is not a sales role, but if you’re passionate about improving processes, leveraging data, and have the drive and resilience to master sophisticated tools and systems (like CRM platforms or analytics software) while ensuring we optimise processes to get the most out of them, we want to hear from you
About the Role - (Please also read the "What we value" section below 👇)
The Growth Operations Manager will play a critical role in streamlining and scaling Abler’s commercial and user-led operations. This is a technical and analytical position designed to optimise our processes, tools, and strategies to support product-led growth and outbound marketing initiatives. While this is not a customer-facing sales role, your work will directly impact how we acquire, onboard, and support customers, playing a key role in defining, measuring, and monitoring success.
Location: Reykjavik, Iceland
Key Responsibilities
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Optimise Commercial Operations: Manage and refine scalable tools and systems to improve sales and marketing efficiency.
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Implement KPIs and Metrics: Develop and track key performance indicators to measure success across sales personnel, campaigns and strategies (Implement performance metrics and monitoring).
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Process Improvement: Continuously identify opportunities to streamline workflows and improve productivity.
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Collaborate Across Teams: Work with the CEO, marketing, sales, and product teams to align on goals and ensure seamless execution.
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Leverage Technology: Work with tools like HubSpot, Amplitude and Mixpanel to set up KPIs and ensure the team gets the most out of our systems and resources.
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Enable Product-Led Growth: Partner with the product team to implement strategies that drive user acquisition, engagement, and retention through the product experience. Ensure systems and processes support a seamless customer journey from self-service onboarding to full adoption.
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Enhance Data-Driven Decision-Making: Use analytics to identify trends, opportunities, and areas for improvement, and make actionable recommendations to stakeholders.
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Drive Innovation: Collaborate with product and data science teams to implement AI-driven solutions for sales, customer onboarding, support, and success.
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Step Beyond Defined Roles: Show willingness to take on varied tasks and extend the scope of work as needed, contributing to the team's success in a startup environment.
Qualifications
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Bachelor’s degree in Engineering, Data Science, Data Analytics, or a related technical field.
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Proactive and Hands-On Attitude: A self-starter with the determination and resilience to work independently toward goals, ensuring outcomes are delivered no matter the challenges. While support is available when requested, this role requires someone who thrives on taking ownership, aligning on objectives, and driving initiatives forward with minimal management.
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Analytical Mindset: Comfortable working with data, identifying trends, and making recommendations for optimisation is a key part of this role
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Technical Expertise: Strong capability to work with business tools and platforms, with a solid understanding of operational best practices. Experience with tools like HubSpot, Amplitude and Mixpanel is a plus. Demonstrated ability to quickly learn, adapt to and master new software tools is a key part of this role.
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Continuous Improvement Focus: Passionate about optimising processes and delivering better results. Experience in web analytics, performance monitoring and A/B testing, or a strong willingness to learn and excel in these areas.
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Collaboration Skills: Proven ability to work across teams and communicate with diverse stakeholders.
🏠 About us:
Sport Matters!
At Abler, our mission is to empower sports organisations by streamlining their operations and creating a better working environment for all stakeholders through innovative SaaS solutions.
We believe that these areas are critical for building sustainable, resilient organisations that make a meaningful impact on people and communities through sports.
As a rapidly growing team of 30 globally diverse individuals, we value commitment, diversity of thought, and radical candor. We thrive on challenges, embrace pushing boundaries, and draw strength from our collective efforts. Backed by exceptional investors and with a proven track record in our domestic market, we are poised for exciting expansion onto the international stage.
Our spacious offices at Höfðabakki 9c foster a collaborative, innovative culture, offering all the tools you need, a well-stocked kitchen with healthy snacks, and an active employee organisation (“starfsmannafélag”) hosting regular events and team-building activities.
Enska
Íslenska
