Rapyd Europe is looking for a Customer Support Representative to join our dynamic Issuing Processing team.
This crucial night shift role involves providing exceptional service to cardholders, resolving complex queries, and contributing to essential fraud monitoring.
If you're looking for a challenging opportunity to apply your customer service skills and work methods within the exciting FinTech space, we encourage you to apply for this role!

Rapyd isn’t your typical fintech. We move fast, skip the fluff, and solve problems that others avoid.

We’re building the infrastructure that makes money move — across borders, currencies, and platforms. And we’re doing it with a team that’s as global as our mission.

We have offices around the world. Different voices, one direction: forward.

Here, you'll have the freedom to try. The space to build. The support to grow.

We believe in smart people, bold moves, and getting sht done (without saying sht).

Sound like your kind of team? Good. Let’s build bold — together.

501-1000

Rapyd Europe hf.

<ul>
<li>Service to cardholders during night</li>
<li>Resolution of queries via calls and/or emails</li>
<li>Fraud Monitoring</li>
<li>Other various tasks</li>
</ul>

Helstu verkefni og ábyrgð

<ul>
<li>Previous experience in a customer facing role or education in related field</li>
<li>Experience in the payment industry &ndash; Preferred</li>
<li>Excellent customer-service and problem-solving skills</li>
<li>Detail-oriented and disciplined work methods</li>
<li>Excellent written and verbal communication skills in English and Icelandic</li>
</ul>

Menntunar- og hæfniskröfur

We offer a well-rounded benefits package that supports your health, development, and everyday comfort:
<ul>
<li>Various Grants&nbsp;&ndash; including a Health Grant, Phone Grant, and Transportation Grant</li>
<li>Amazing Canteen&nbsp;&ndash; enjoy healthy, delicious meals right at the office</li>
<li>Comfortable Office Environment&nbsp;&ndash; unwind with comfy lounge areas, a pool table, and darts</li>
<li>Regular Social Events &ndash;from team outings and themed lunches to seasonal celebrations and more&nbsp;</li>
</ul>

Fríðindi í starfi


Rapyd Europe is looking for a Customer Support Representative to join our dynamic Issuing Processing team.

This crucial night shift role involves providing exceptional service to cardholders, resolving complex queries, and contributing to essential fraud monitoring.

If you're looking for a challenging opportunity to apply your customer service skills and work methods within the exciting FinTech space, we encourage you to apply for this role!
All individuals, regardless of gender, race, disability, sexual orientation, beliefs, or age, are encouraged to apply and work at Rapyd.

The job posting will remain open until the right candidate has been hired.




Job Candidate Privacy Policy -
https://www.rapyd.net/candidate-privacy-policy

Áreiðanleiki

Almennt

Mannleg samskipti

Samskipti í síma

Samskipti með tölvupósti

Sjálfstæð vinnubrögð

Skipulag

Þjónustulund

Active

Customer Support Representative - Night Shifts

Rapyd is a global leader in Fintech, and our Customer Service Division (CS) is the backbone of our merchant operations.
We're looking for a dedicated and technically-minded&nbsp;POS Terminal Representative to join our team.&nbsp; This is a crucial role where you'll ensure our merchants have seamless, reliable point-of-sale systems, keeping the flow of commerce moving.
If you're looking for a role that combines hands-on technical work with vital customer interaction and a true sense of responsibility, this is your next career move!


Rapyd is a global leader in Fintech, and our Customer Service Division (CS) is the backbone of our merchant operations.

We're looking for a dedicated and technically-minded
POS Terminal Representative to join our team.
 This is a crucial role where you'll ensure our merchants have seamless, reliable point-of-sale systems, keeping the flow of commerce moving.

If you're looking for a role that combines hands-on technical work with vital customer interaction and a true sense of responsibility, this is your next career move!
All individuals, regardless of gender, race, disability, sexual orientation, beliefs, or age, are encouraged to apply and work at Rapyd.



The job posting will remain open until the right candidate has been hired.




Job Candidate Privacy Policy -
https://www.rapyd.net/candidate-privacy-policy