Business Operations Coordinator

People Operations

• Lead all HR processes across Iceland, Ireland, and remote staff, including responsibility for onboarding and offboarding, vacation management, DEI and employee lifecycle management.

• Be the first point of contact for HR-related queries, escalating issues to senior management when appropriate.

• Build, develop and implement a company-wide performance appraisal system

• Support employee engagement, cultural initiatives, “office” culture and wellbeing programs to strengthen company culture across multiple locations.
  
  

Project Management & Compliance

• Lead and coordinate security-related projects with Kara’s security team, ensuring compliance with relevant standards and regulations.

• Manage and coordinate grant applications, including gathering necessary documentation, meeting deadlines, and tracking progress.

• Oversee cross-functional projects, ensuring deliverables are met on time and within budget.

• Support the CEO regarding board documentation and regulatory reports.
  
  

Financial & Operational Support

• Ensure and optimise accurate and timely payments to professionals delivering services on the Kara platform.

• Support the Head of Finance in streamlining financial processes and providing operational insights.

• Identify opportunities for automation and process improvements to enhance efficiency across the business and different teams.
  

Essential 

• Bachelor’s degree (BA/BS) in Business, HR, Operations, Finance, Law or a related field.

• 5+ years’ experience in an operations, HR, or business management role (startup or scale-up environment preferred).

• Excellent written and verbal Icelandic and English skills

• Experience in using and implementing technical solutions to optimise processes

• Strong understanding of HR processes, employment lifecycle management, and cultural initiatives.

• Proven project management skills, with experience coordinating cross-functional projects.

• Excellent organisational and communication skills, as well as the ability and understanding to work across multiple countries, cultures, and remote teams.

• Financial acumen, with experience supporting payroll or vendor payments.

• Proactive mindset with a track record of identifying and implementing process improvements.

Desirable

• Experience in health, wellbeing, or tech sectors.

• Familiarity with Icelandic and Irish employment practices.

• Experience managing security or compliance-related projects.

• Prior involvement in securing grant funding.

Personal Attributes

• Highly organised and detail-oriented.

• Empathetic, kind, approachable and interested in people and wellbeing.

• Adaptable and comfortable working in a fast-paced startup environment.

• Solutions-driven with a continuous improvement mindset.

• Strong cultural awareness and ability to work effectively with diverse, international teams.

• A unique opportunity to shape the operations of a purpose-driven, international startup in a growth stage.

• A collaborative and supportive work culture is centred on wellbeing.

• Career development opportunities.

• Hybrid and flexible working arrangements.

• Competitive salary and benefits package.
  

Please apply and share your information in English. The working language in the company is English but we do require excellent Icelandic skills for the job. Thank you.