Night Receptionist at 201 Hotel
At 201 Hotel, we believe that great hospitality starts with great people.
We are seeking a welcoming, positive, and service-minded individual to join our Reception team.
The Night Receptionist is the first point of contact for guests and plays a key role in ensuring an exceptional and seamless guest experience. This role combines customer service, administrative responsibilities, and maintaining safety and security throughout the night.
This is a full-time position with working hours from 20:00–08:00, every other week.
Requirements
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Must be 22 years of age or older
If you are passionate about hospitality and thrive in a dynamic, team-oriented environment, we would love to hear from you.
Key Responsibilities
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Greeting and welcoming guests in a friendly and professional manner
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Handling guest check-ins and check-outs efficiently
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Assisting guests with inquiries and requests during their stay
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Answering phone calls and emails, providing accurate and helpful information
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Processing reservations, payments, and other front desk transactions
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Assisting guests with tours and activities
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Supporting the housekeeping and breakfast teams, and assisting with light maintenance tasks as needed.
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Ensuring safety and security on the premises during night shift
Requirements
- A genuine passion for helping guests enjoy their stay
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Excellent English skills (spoken and written); additional languages are a plus
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Previous experience in hotel reception is required
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A positive and professional attitude
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Strong communication skills and ability to work independently
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Ability to work in a fast-paced environment
English
