Bus Hostel Reykjavik

Bus Hostel er hluti af samstæðu nokkurra ferðaþjónustufyrirtækja í eigu eignarhaldsfélagins Pac1501 ehf. Undir þeim hatti eru í dag félögin Airport Direct, Bus Hostel, Gray Line, Hópbílar og Reykjavík Sightseeing. Við tökum hlutverk okkar sem gestgjafa alvarlega og höfum það að leiðarljósi að hugsa vel um viðskiptavininn á meðan við bjóðum þeim uppá öruggt ferðalag um Ísland. Þannig leggjum við okkar af mörkum við að búa til með þeim ljúfar minningar úr heimsókn sinni til okkar. Við leggjum allan okkar metnað í að vera fyrsti kostur í hópferðum hér á landi þar sem gæði, þekking og þjónusta er okkar leiðarljós í daglegu starfi. Hjá félögunum starfar breiður hópur starfsmanna sem hefur yfir mikilli reynslu og þekkingu að ráða. Við leggjum áherslu á að byggja upp gott starfsumhverfi með öfluga liðsheild og góðan starfsanda. ------------ Bus Hostel is a hostel owned by the holding company Pac1501 ehf. Our companies are Airport Direct, Bus Hostel, Gray Line, Hópbílar and Reykjavik Sightseeing. We take our role as hosts seriously. Our guiding principle is to take good care of every customer while offering a safe journey around Iceland. This way, we do our utmost in order to create great memories during their visit to us. We focus on being the first choice for group tours in Iceland where quality, knowledge and service is our guiding principle in our daily work. We have a diverse group of employees with valuable experience and knowledge. We emphasize building a good working environment with a strong team spirit and good morale.

About

Receptionist (Concierge Services) - Part time (weekends)

Part time position - Weekend Receptionist (Concierge Services)

We are seeking a dedicated, enthusiastic and kind Receptionist to join our team, providing top-tier concierge services to our valued guests.

Position Overview
We are currently hiring a weekend Receptionist to work Saturdays and Sundays from 9:00 AM to 9:00 PM. This role is ideal for a proactive, organized, and customer-focused individual who thrives in a vibrant workplace and is passionate about delivering outstanding service.

Key Responsibilities

Welcome and assist guests with warmth, professionalism, and efficiency.
Provide concierge services, including answering inquiries, offering recommendations, and ensuring a seamless customer experience.
Manage front desk operations with strong organizational skills and attention to detail.
Collaborate with team members to maintain a positive and dynamic work environment.
Check-in - Check out tasks and ensure smooth operations during weekend shifts.
Answering emails and calls.

Qualifications and Skills

Excellent written and spoken English; additional languages are a plus.
Kind, approachable, and proactive personality with a commitment to customer care.
Strong organizational skills and the ability to thrive in a fast-paced environment.
Excellent interpersonal and communication skills.
Previous experience in the tourism industry (e.g., travel agencies, hotel reception, or car rentals) is highly desirable but not mandatory.

Requirements