201 Hotel

201 Hótel is located in the business district of the 201 area of Kópavogur, just outside Reykjavík. The hotel offers 102 rooms ranging from single rooms to spacious family suites, with a staffed reception and ample parking on site. A popular choice for both business travellers and groups.

About

Hotel Receptionist – 201 Hotel (Day Shifts)

At 201 Hotel, we believe that great hospitality starts with great people.

We are looking for a welcoming, positive, and service-minded individual to join our Reception team at 201 Hotel.

As a Receptionist, you will be the first point of contact for our guests and play an important role in creating a warm, welcoming, and memorable guest experience. The position combines guest service, administrative responsibilities, and teamwork to ensure smooth daily hotel operations.

This is a full-time position with 12-hour day shifts (08:00–20:00), following a 2-2-3 rotating shift schedule.

Requirements

Must be 22 years of age or older

If you enjoy meeting people from around the world, thrive in a dynamic environment, and take pride in delivering excellent service, we would love to hear from you!

Helstu verkefni og ábyrgð

Key Responsibilities

Welcoming guests and ensuring a friendly and professional guest experience
Managing guest check-ins and check-outs
Assisting guests with inquiries, requests, and any issues that may arise during their stay
Responding to phone calls and emails in a professional and helpful manner
Handling reservations, payments, and other reception-related administrative tasks
Providing guests with information and recommendations on local attractions, tours, and activities
Working closely with housekeeping, breakfast, and maintenance teams to ensure smooth daily operations
Contributing to a positive and supportive team environment

Menntunar- og hæfniskröfur

Requirements

Previous experience in hotel reception is required
Excellent English communication skills, both spoken and written; additional languages are an advantage
A genuine passion for hospitality and delivering excellent guest service
A positive, professional, and solution-oriented attitude
Strong communication and interpersonal skills
Ability to work both independently and as part of a team
Good organizational skills and the ability to multitask in a busy environment
Confidence in handling unexpected situations and finding practical solutions

Working Hours

This is a 100% full-time position with 12-hour day shifts from 08:00 to 20:00, following a 2-2-3 rotating shift schedule, including weekends.

About Flóra Collection

201 Hotel is part of Flóra Collection, a growing hospitality group bringing together five unique hotels in Reykjavík and Kópavogur, including Reykjavík Residence, Tower Suites Reykjavík, ODDSSON Midtown and ODDSSON Downtown.

Each property has its own character, but we share a commitment to genuine hospitality, quality service, and creating memorable guest experiences. At Flóra Collection, we value teamwork, personal initiative, and a welcoming environment for both guests and employees.

Learn more about us at www.floracollection.is.

Advertisement published3. November 2026

Application deadline13. November 2026

Language skills